Data Removal Request Instructions:
Your Right to Data Removal
At realandworks.com, we respect your privacy and your right to control your personal data. You have the right to request that we delete or remove your personal information from our systems under various privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection regulations.
How to Submit a Data Removal Request
Contact Information: Email: [email protected] Subject Line: "Data Removal Request"
What Information to Include in Your Request
To process your request efficiently, please include the following information in your email:
Required Information:
Full Name: Your complete legal name
Email Address(es): All email addresses you may have used with our services
Account Information: Any usernames, account numbers, or customer IDs associated with your account
Contact Details: Phone number and address if previously provided to us
Verification Information: Please provide at least two pieces of identifying information to verify your identity
Additional Helpful Information:
Dates of Interaction: Approximate dates when you used our services or provided information
Services Used: Specific services or products you accessed
Reason for Request: Brief explanation of why you're requesting data removal (optional)
Scope of Request: Specify if you want ALL data deleted or only specific information
Identity Verification Process
To protect your privacy and prevent unauthorized requests, we must verify your identity before processing any data removal request. We may:
Match the information you provide with data we have on file
Ask for additional verification if needed to confirm your identity
Use only the information necessary for verification purposes
Delete any verification information after processing your request
Important: We will not request sensitive documents like government IDs, Social Security numbers, or financial information unless absolutely necessary for verification.
What Data We Will Remove
Upon verification of your request, we will delete:
Personal account information and profiles
Contact details (email, phone, address)
Transaction history and records
Communication records
Any other personal data we have collected about you
Processing Timeline:
Confirmation: We will confirm receipt of your request within 10 business days
Processing Time: We will respond to your request within 45 calendar days
Extension: In complex cases, we may extend this period by an additional 45 days and will notify you of any delay
Completion Notice: We will send you confirmation once your data has been successfully removed
Exceptions and Limitations
We may not be able to delete your personal data in certain circumstances, including when:
We are legally required to retain the information
The data is necessary for the establishment, exercise, or defense of legal claims
The information is needed to comply with a legal obligation
The data is required to complete a transaction or provide a service you requested
Technical limitations prevent complete removal from backup systems (will be deleted when backups are next refreshed)
If we cannot delete some or all of your data, we will explain the reasons in our response.
Third-Party Data
Please note that we will also instruct any third-party service providers who process data on our behalf to delete your personal information from their systems as well.
No Cost to You
There is no fee for submitting a data removal request. We will process legitimate requests at no charge.
Your Rights
You have the right to:
Request information about what personal data we hold about you
Correct inaccurate personal information
Restrict the processing of your personal data
Object to the processing of your personal data
File a complaint with relevant data protection authorities if you're unsatisfied with our response
Authorized Agents
You may authorize someone else to submit a data removal request on your behalf. If using an authorized agent, you must:
Provide written authorization giving the agent permission to act on your behalf
The agent must be able to verify their authority to make the request
We may require additional verification from both you and your agent
Contact Us
For any questions about this process or your data rights, please contact us at:
Email: [email protected]
Subject: Data Privacy Inquiry
We are committed to protecting your privacy and will handle all requests promptly and securely.
This page was last updated: [3.09.25] For our complete Privacy Policy, please visit: [Privacy Policy URL]
Please note: if you do not receive a reply then we do not have an account for you on file.